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Placing international and long distance calls has been made a lot easier and more convenient with the wonders of modern technology. Read on and get to know more of the pros and cons of the VoIP phone service feature.

Through time, the society has clamored for a better phone service that will not burden the people with tons of charges. Modern technology then created VoIP as a solution to the public’s growing needs. By and large, the market has expressed its wide acceptance since its conclusion. However, just like any other thing that we are all familiar with, this phone system technology is also a host to various advantages and disadvantages.

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As technologies mature and more households gain access to high speed Internet, consumers will come to realize that it is simply more efficient and cost effective to send packets of voice over the Internet than over a point to point circuit switched land line. Long distance charges become a thing of the past, and international calls are pennies a minute if not free to some countries.


VoIP solutions are readily available to anyone with a high speed Internet connection, and the only hardware needed is an Analog Telephone Adapter (ATA) and a phone. For most consumers, utilizing a calling plan from a VoIP service provider is the best solution. Most VoIP service providers will provide the ATA hardware (or software) for free, and monthly charges range from free on up.


Peer to Peer VoIP


The least expensive VoIP solution would be using a computer on a peer to peer network. Offered from such VoIP service providers as Skype or the Gizmo Project, the software is free to download and calls within the network are free worldwide. Calls to PSTN numbers are charged at a low VoIP rate. Peer to Peer VoIP is a software solution, meaning that no ATA is required, and your phone is a pair of earplugs and a microphone plugged into your computer. The downside is that call quality is lacking compared to some of the hardware VoIP solutions available.


The “Pure Play” VoIP Service Provider


Over the past few years, a new generation of upstarts has introduced themselves into the residential VoIP arena. Probably the most successful (at least popularity wise) would be the VoIP service provider Vonage. Thanks to their lavish spending on advertising, the technology of VoIP is becoming mainstream, and the general public is beginning to realize that if the circumstances are right, Voice over IP can be a viable cost saving alternative to the Plain Old Telephone System (POTS).


Vonage, Packet8, and SunRocket are just a few of many companies that are pure-play VoIP service providers. They have no interest in selling you cable TV, conventional telephone service, or cellular minutes. Monthly plans range anywhere from $7.00 to $40.00 and calls are free in the U.S., Canada, and in some cases Europe. International rates vary with many countries as low as 2-3 cents a minute.


These are the companies that have pioneered residential VoIP for the consumer and with their low monthly calling plans, the companies that will keep the giants in the Telecommunications Industry honest.


Telco’s as VoIP Providers


Just as deregulation and the advent of cellular technology in the past, VoIP is poised to revolutionize the Telecommunications Industry. And the large telephone companies, even the cellular phone companies are entering this new era kicking and screaming.


Telco’s like AT&T, the regional Bells and others are happy to provide broadband internet access through DSL, but very few are willing to unbundle the internet service from their conventional telephone services. They could do it technologically, and a few local phone companies are offering DSL on the “local loop”, without the wire with the dial tone. The fact is, having a broadband connection that requires you to also buy a conventional telephone connection pretty much defeats the purpose, thus making VoIP through DSL impractical for most people.


That said, the Telco’s see the writing on the wall and are slowly beginning to implement Voice over IP telephony. AT&T and Quest Communications offer residential VoIP solutions starting at $25.00 and $30.00 respectively, just slightly higher than a pure VoIP service provider. All of the basic features such as call forwarding, speed dialing, and 3-way calling are included, and premium services like virtual phone numbers, conference calling, and call filtering can be had for an additional charge. International rates seem to be somewhat higher than pure play rates, though only by pennies.


VoIP and Cable Companies


If anyone is in a position to win the Telecommunication wars, it’s the cable companies. Massive consolidation in the cable industry has led to huge privately owned networks that in many cases make it unnecessary to route calls over the public Internet. Quality of Service issues can be handled in house, and after all, companies like Cisco Systems pretty much built the Internet and are largely responsible for the development of Voice over IP Telephony.


Cable companies as VoIP service providers have the ability to bundle voice with high speed data and digital cable TV, and are even now running introductory offers of all three for 99.00 a month in some markets. But be careful, introductory offers end and VoIP plans with the cable companies are some of the most expensive to be had.


While VoIP service providers like Comcast and Time Warner generally receive good reviews for sound quality, monthly calling plans cost $40.00 and $45.00 respectively. Not bad when looking at a $70.00 phone bill from Bell South, but over twice as much as a pure-play VoIP service provider. No doubt, a good reliable broadband connection through a cable modem is the ideal VoIP solution (wireless notwithstanding), but you don’t have to use your cable company for VoIP.


In the end, it all depends on whats important to you. If all you need is to call a friend in China on the same network, then a peer to peer VoIP service provider is for you. If you live in an area where it’s offered, a telecom VoIP solution promises lower bills than their conventional connections, provided you can drop the land line.


For those that have cable modems, the choice of VoIP service providers is vast. For the monthly cost of another broadband connection, cable companies will come out to install the equipment and rewire every jack in your house. And they are just a service call away. Alternatively, the pure play VoIP providers offer the lowest rates around, and the quality is usually just as good.


Just remember, it’s all in the pipe. Calls will be as clear as your VoIP service providers’ network is uncongested.

Author Michael Talbert is a certified systems engineer and web designer with over 7 years experience in the industry. For more information on Voice over IP Telephony, visit the website VoIP-Facts.net, or the VoIP Blog for up to date industry news and commentary.


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So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation! Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy. Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization Compare and comprehend hardware and software choices Discover the options for touch tones and faxing via VoIP systems Analyze network devic… More >>

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There is this notion that says the best things in life are free. How would you react to the fact that you may place long distance calls all over the world for free? Yes, apart from the United States, you can also call anyone in Puerto Rico, Canada, and many others without an extra cost. That is if you have availed of the VoIP long distance phone service.

It is indeed satisfying to note that you have this cool feature but the mere fact that you may use it to talk with the people whom you care about in several countries is a very precious thing! This is the feature that many customers die for and is also the very same reason as to why numerous other customers prefer to sign up for this service.

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Here’s the question …. how can you convince your management that a VoIP solution will support your small business?

The best argument for VOIP is lower communication costs … but it’s not the only reason.

I would suggest using hybrid solutions. Where the bulk of communication, voice, and video are done through VOIP …. and emergency services “fall back” in case of Internet fail is done with minimal classical PSTN solutions.

When I say VOIP from now on I mean 90 % VOIP and some minimal PSTN add-ons.

Why VOIP?

1- Lower communication costs ….

While this is basically clear it still needs to be demonstrated. Assume you have a company that most of its calls are from “overseas” to the USA and vice versa.

You need to get the cost of all such calls currently on one side …. and then compute what would be the cost in case all Intercontinental calls went through a VOIP system.

Now you have the number of calls * local call quantity* local call cost.

You can compare the costs in both situations.

a. I would take the worst case scenario where none of the calls in either side ends in a VOIP end station like Packet8. To make the comparison complete you should add all static costs as well: equipment cost, support cost etc.

b. Simply compare the price of adding a 2MBPS PRI line to increasing your company’s Internet connection BW by 2 MBPS. That will show a lot to VOIP’s favor.

c. Long distance calls are severely affected by duration of the call. While local calls and VOIP goes into the PSTN, are much less affected by the duration. In some places in state calls are not charged individually but a monthly payment is done.

d. Equipment cost per end station is lower. While this is almost always true you need to prove that too by talking to a VOIP equipment provider, for example AVAYA, Cisco, NORTEL. And comparing the prices in both instances.

2. Adding new features to an existing PBX is messy most of the time …. while adding new features, capabilities and capacity is easy in VOIP.

3. A unified communication that has VOIP and IP running on the same enterprise infrastructure is easier to manage …. but of course needs more expertise.

4. You can have ‘local’ numbers anywhere a VOIP provider has a presence. Want to establish a presence in another state or country – start with a VOIP number in the new location that is answered by an existing office.

5. It allows you to virtualize your office. For example, a company provides after hours customer support by employing people to work from home in four time zones. VOIP allows the company’s PABX to be extended cheaply and easily into their home … even though they are in different countries and serviced by different telcos/ISPs.

6. Besides lower costs in contrast to PSTN, VoIP services provide better roaming, a possibility to quicker office relocation and total independence from local telephone companies (meaning that in theory you can buy VoIP services from any service provider on the globe). With VoIP services you can build a PBX which serves the same voice services to all employees around the globe thus making it possible to build virtual offices. You can also easily integrate voice, e-mail and presence services with VoIP technologies.

7. More advantages include …. Ubiquity through Unified Messaging, phone mobility, geographic growth through MPLS networks using centralized services, 50% less cabling in LAN, use a portable with VoIP Client plus headsets and digital/voip phones cease to be necessary, corporate voice can go through a data MPLS network, you can receive calls over the internet on your contact center.

Keep in mind that while trying to convince your company to favor a VOIP solution … it is also important to be open and explain all the pros and cons, everything.

* Quality of voice is similar to regular PSTN solutions but not exactly the same as POTS. It might be undiscernibly but still some difference exists. How close the quality of VOIP depends on how well your company’s infrastructure is ready for VOIP, how good an SLA (Service Level Agreement) you have with you Internet Service Provider.

* When the Internet is attacked intentionally or unintentionally all VOIP equipment, end points, VOIP phones will be affected. It is very rare that a PSTN system is brought down except when a catastrophe happens and everyone is trying to call everyone.

* Voip gained such a bad reputation over the last few years, as everyone still keeps talking about low call costs and free calls. VoIP is a reasonable cost installation but not Cheap at least if you use decent kit. If you try and do everything on the cheap then you get bad call quality etc and loads of hate mail from management.

There you go … most everything you need to develop a strong argument for implementing a VoIP solution in your company. For additional assistance to work through all the specifics …. and find the most cost effective providers (hardware and services) …. I suggest using Business-Voip-Solution.com. Their help is NO COST to you …. another advantage.

Michael is the owner of FreedomFire Communications….including Small Business Resources Cafe. Michael also authors Broadband Nation where you’re always welcome to drop in and catch up on the latest BroadBand news, tips, insights, and ramblings for the masses.

Are you aware that you can place long distance calls in no time and at very low rates too? The VoIP telephone system is one of the latest innovations of modern technology. It has been proven a success especially in line with telecommunication.

The principal sets of equipment that let it kicking in include the broadband Internet connection, a telephone adaptor, the telephone itself, a phone jack, a computer, and a cable modem or DSL. It is the broadband connection which acts as the prime connection that pushes forth the high speed. So much more, everything that acts as the VoIP equipment is necessary in establishing a clear and precise voice communication.
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VoIP stands for Voice over Internet Protocol. VoIPfor business has now become very popular, and will eventually take over from traditional tepehony systems. There are still numerous problems that are being worked out by VOIP developers and VOIP Providers, but it truly is a revolutionary communications method.

Voice over IP (VoIP) technology for business provides many advantages to companies and individuals over both traditional telephone services and traditional IP communications. But, like other technologies, it also brings with it the potential for abuse.

Voice quality, or Quality of Service, refers to the clarity of your phone call over a business or domestic network. The “how good do I sound” approach to measuring the VoIP network.

Under normal circumstances, when using a Broadband connection, the quality of a conversation using VoIP will be indistinguishable from a conventional telephone service. If you have a VoIP service, you might be limited only to other subscribers to the service, or you may be able to call any phone number, anywhere in the world.

The government just recently ordered that all VoIP providers make 911 available. Up to this point, people who did switch from a landline to VoIP were not able to call 911 for emergency services.

Businesses are reducing costs using VoIP for business, improving customer service while gaining access to features and applications that increase worker productivity. The best business phone systems can stand the test of time and grow with your business needs. Businesses simply send all of their information over their Broadband Internet connection whether it be Internet data from PCs or voice calls from their employees. It all shares the same pipe, which could be DSL or Cable High Speed connection for Small Offices or T1/T3 cables for medium to larger sized businesses.

Any phone system made can take advantage of VoIP lines. You do not need an IP based (IP PBX) or even IP compatible phone system. An ever growing number of Internet connections around the world that let VoIP which turns Internet infrastructure to a giant global telephone network. For the VoIP user, VXI headset solutions enhance the overall experience with VoIP by providing premium sound quality, ergonomic comfort, and long lasting durability.

VoIP converts the voice signal from your telephone into a digital signal that travels over the internet then converts it back at the other end so you can speak to anyone with a regular phone number. VoIP for business is here to stay, and is one of today\’s fastest growing technologies. VOIP and VOIP telephones have opened a whole new realm of possibilities for businesses and individuals across the globe.

VoIP is employed in telephony applications, from analog phones to next-generation IP phones and wireless headsets, and in desktop voice chat services, from web-based party-line chat services (like Yahoo! Chat) to the well-known Skype desktop voice-calling service. VoIP business carriers are already attempting to fix this problem by implementing a technical work-around. Finally, it will be very difficult to integrate VoIP on a massive scale, because while the standard Plain Old Telephone System (POTS) has a common standard, VoIP does not. VoIP PR News is a portal service, providing up to date articles related to the VoIP industry. VoIP headlines are provided by their 24-7 Press Release Service , from the VoIP for Business category of this web site.

VoIP is the transmission of voice over packet-switched networks. If you\’re on the internet with a fast enough connection, you can speak to another party without incurring any call charges whatsoever, as long as the other party is using a VOIP for business device compatible with yours. For the moment VoIP is a compliment to your traditional phone line, rather than a replacement. The low cost in processing VOIP data has meant that there are now growing number Voip service providers who can compete with the large Telco’s.

Steve Evans is a techno-geek, who is also an early adopter making him an expert in VoIP articles . Visit his web site for the best analyses of fact VoIP, and make up a VoIP requirements list.